Definitions of burnout have the common core of:

• A. Physical and mental exhaustion
• B. A negative shift in responses to others characterized by depersonalization, negative attitudes toward clients, decline of idealism, and general irritability
• C. Personal feelings of depression, loss of morale, feelings of isolation, reduced productivity, and decreased capacity to cope
• D. All of the above

Answer: (D)

Burnout is defined as a response to chronic workplace stress that shows up most clearly in three areas: emotional or physical exhaustion, a sense of detachment or depersonalization toward those you serve, and a reduced sense of personal accomplishment or effectiveness. The first element captures the draining fatigue you feel at work, the second describes a negative or cynical attitude toward clients or colleagues, and the third reflects a decline in morale, productivity, and perceived competence. Each of the answer options highlights one of these dimensions, so together they cover the full picture. Because burnout definitions consistently include all three components—exhaustion, a negative/relational shift toward others, and diminished effectiveness—the best choice is the one that encompasses all of them. It’s also worth noting that while burnout can be accompanied by depressive feelings, the concept centers on work-related stress responses rather than a primary mood disorder.